Connect. Improve. Achieve.

Contact Information

EAP Members & Employers

Contact our Customer Service Department at (800) 726-0003.

State of Idaho Substance Use Disorder Treatment Clients

For information about benefits funded by the Idaho Department of Health & Welfare, Idaho Department of Correction, Idaho Department of Juvenile Corrections or the Idaho Supreme Court, Drug Court or Problem Solving Court, call (800) 922-3406.

Hearing & Speech Impaired Services

Hearing and speech impaired callers can use TTY or dial 711 from your telephone to be automatically connected to a TRS operator. Additional information on 711.

Interpreter Services

Callers needing interpreter services may access it by calling (800) 922-3406. Interpreter services are available for any language. Written information is available in English and Spanish.


Contact our Provider Relations Department at (800) 688-4013 or [email protected].

Customers, Brokers, Consultants & Visitors

Contact our Customer Relations Department at (800) 211-9477 or [email protected].

BPA Health Corporate Headquarters

Address: 380 East ParkCenter Blvd., Suite 300, Boise, ID 83706
Phone:  (800) 486-4372
E-mail:  [email protected]

Fraud, waste, or abuse may be reported directly to BPA Health by emailing [email protected].  Fraud, waste, or abuse may also be reported to a third-party anonymous and confidential reporting service by calling (855) FRAUD-HL ((855) 372-8345) or online at using the company ID: BPAHealth.