Connect. Improve. Achieve.

Our Contact Information

BPA Health Corporate Headquarters

Address:  8050 W. Rifleman St., Ste. 100, Boise, ID 83704

Corporate Fax: (208) 344-7430

EAP Members & Employers

Contact our Customer Service Department at (800) 726-0003

Student & Family Assistance Program (SFAP)

Contact our Customer Service Department at (833) 935-3816

Customers, Brokers, Consultants & Visitors

Contact our Customer Relations Department at (800) 211-9477 or [email protected].

For an EAP quote, click here.


Contact our Provider Relations Department at (800) 688-4013 or [email protected].

State of Idaho Substance Use Disorder Treatment Clients

For information about benefits funded by the Idaho Department of Health & Welfare, Idaho Department of Correction, Idaho Department of Juvenile Corrections or the Idaho Supreme Court, Drug Court or Problem Solving Court, call (800) 922-3406.

SUD Fax: (208) 947-4392.

Hearing and Speech Impaired or Interpreter Services

Please note:  For hearing and speech impaired callers can use TTY or dial 711 from your telephone to be automatically connected to a TRS operator. Additional information on 711.  For callers needing interpreter services, you may access it by calling (800) 922-3406. Interpreter services are available for any language. Written information is available in English and Spanish.


Fraud, Waste or Abuse

Fraud, waste, or abuse may be reported directly to BPA Health by emailing [email protected].  Fraud, waste, or abuse may also be reported to a third-party anonymous and confidential reporting service by calling (855) FRAUD-HL ((855) 372-8345) or online at using the company ID: BPAHealth.

General Inquiries

Please note: Our general inbox is not regularly monitored.  If you have a question specific to programs or services provided by BPA Health, please contact us directly using the options listed above.

Phone:  (800) 486-4372
E-mail:  [email protected]