BPA Health Corporate Headquarters
Address: 8050 W. Rifleman St., Ste. 100, Boise, ID 83704
Corporate Fax: (208) 344-7430
EAP Members & Employers
Contact our Customer Service Department at (800) 726-0003
Student & Family Assistance Program (SFAP)
Contact our Customer Service Department at (833) 935-3816
Customers, Brokers, Consultants & Visitors
Contact our Customer Relations Department at (800) 211-9477 or [email protected].
For an EAP quote, click here.
Providers
Contact our Provider Relations Department at (800) 688-4013 or [email protected].
State of Idaho Substance Use Disorder Treatment Clients
For information about benefits funded by the Idaho Department of Health & Welfare, Idaho Department of Correction, Idaho Department of Juvenile Corrections or the Idaho Supreme Court, Drug Court or Problem Solving Court, call (800) 922-3406.
SUD Fax: (208) 947-4392.
Hearing and Speech Impaired or Interpreter Services
Please note: For hearing and speech impaired callers can use TTY or dial 711 from your telephone to be automatically connected to a TRS operator. Additional information on 711. For callers needing interpreter services, you may access it by calling (800) 922-3406. Interpreter services are available for any language. Written information is available in English and Spanish.
________________________________________________________________________________________________________
Fraud, Waste or Abuse
Fraud, waste, or abuse may be reported directly to BPA Health by emailing [email protected]. Fraud, waste, or abuse may also be reported to a third-party anonymous and confidential reporting service by calling (855) FRAUD-HL ((855) 372-8345) or online at www.FRAUDHL.com using the company ID: BPAHealth.
General Inquiries
Please note: Our general inbox is not regularly monitored. If you have a question specific to programs or services provided by BPA Health, please contact us directly using the options listed above.
Phone: (800) 486-4372
E-mail: [email protected]