Documents & Resources

BPA Health’s Provider Manual for providers in the Employee Assistance Program (EAP) provider network.

Please click on the link below to complete a Separate Incident Request for a client or their family member.

EAP Separate Incident Request Form

This document includes instructions on how to submit a complaint associated to EAP services to BPA Health.

This document includes instructions on how to submit an appeal to BPA Health.  SUD Network providers, please see the associated SUD Appeals Submission Form.

BPA Health conducts its business fairly, impartially, in an ethical and proper manner, and in compliance with all laws and regulations. We are committed to conducting business with integrity underlying all relationships, including those with citizens, customers, suppliers, communities, and employees. We will investigate and address any instance of fraud, waste, or abuse that occurs in relation to our business.

See the attached for reporting fraud, waste and abuse.

This document includes instructions on how to submit an adverse action appeal to BPA Health. Adverse actions include suspension or termination.