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EAP/BH Provider Network

Welcome to BPA Health’s Employee Assistance Program (EAP) and Behavioral Health (BH) Provider Network Resource page.  BPA Health, with our focus on better instead of bigger, is ready to be an active partner with you in your work to improve people’s lives.

Below you will find essential links to additional information. Feel free to bookmark this page in your browser, as updated information will be posted here on an ongoing basis.

Questions? Contact BPA Health at 800-688-4013 or email us at [email protected].

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Join EAP/BH Provider Network Updated
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To join BPA Health’s Provider Network, please click below or click the download button to the right:

Begin the EAP/Behavioral Health Application Process
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EAP Billing Form & Instructions Updated
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Please click this link below to fill out the EAP Billing Form to submit for payment.

EAP BILLING SUBMISSION

How to file a claim


Click on the link provided above, or the red down arrow icon. All claims must be submitted within 60 days from the date of service. Claims submitted after 60 days will be denied. BPA Health will accept claims either as an uploaded CMS (HCFA) 1500 form or by filling in the requested information.

In addition, you may fax forms to 208-344-7430 to the attention of the Claims Department or mail them to:
BPA Health
Claims Department
8050 W Rifleman St., Ste 100
Boise, ID 83704

For questions, please contact the Claims Department at 800-486-4372 or 208-947-1290.

Claims submitted with insufficient information will be returned and may be re-submitted after they have been
corrected. All clean claims will be processed within 30 days.

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EAP/BH Provider Forms Updated September 6, 2018
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To access Provider forms, please click the links provided below or the download button above.

1. Provider Information Update Form
Use this form to add or remove addresses/locations, update office operations, upload a new W-9, change specialties, and request to transfer clients. Provider Information Update Form

2. EAP Separate Incident Form
Use this form to request authorization for an EAP Separate Incident. EAP Separate Incident Form

3. Automatic Deposit Form
Use this form to request automatic deposits into your bank account. Automatic Deposit Form

4. W9
Use this form to submit or update your W9. W9 Fillable Form





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EAP/BH Provider Communications Updated August 7, 2018
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To read important information in regards to secure Electronic Authorizations, Electronic Billing Submission, Automatic Deposit of Funds and upcoming information, please click the link below:

September 2018 Provider Communication

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EAP/BH Provider Manual Updated May 29, 2020
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To access BPA Health’s Provider Manual, please click the download button or click the link below:

BPA Health Provider Manual

You will also want to review the EAP Provider Manual Supplement.

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EAP/BH Provider Resources Updated August 7, 2018
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To access Provider resources, please click the download button or click the link below:

EAP/BH Provider Resources.

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EAP/BH Provider Archive Updated August 7, 2018
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To access Provider documents and resources placed in our archive file, please click the download button or click the link below:

EAP/BH Provider Archive.
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EAP Provider Manual Supplement Updated May 29, 2020
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The EAP Provider Manual Supplement can be found by linking on the link below. You will also want to review the BPA Health Provider Manual.

EAP Provider Manual Supplement