EAP/BH Provider Network
Welcome to BPA Health’s Employee Assistance Program (EAP) and Behavioral Health (BH) Provider Network Resource page. BPA Health, with our focus on better instead of bigger, is ready to be an active partner with you in your work to improve people’s lives.
Below you will find essential links to additional information. Feel free to bookmark this page in your browser, as updated information will be posted here on an ongoing basis.
Questions? Contact BPA Health at 800-688-4013 or email us at [email protected].
Have general questions or inquiries? You may also text us at 208-336-4275. This line is monitored during regular business hours, Monday through Friday 8 am – 6 pm MST
Begin the EAP/Behavioral Health Application Process
EAP BILLING SUBMISSION
How to file a claim
Click on the link provided above, or the red down arrow icon. All claims must be submitted within 60 days from the date of service. Claims submitted after 60 days will be denied. BPA Health will accept claims either as an uploaded CMS (HCFA) 1500 form or by filling in the requested information.
In addition, you may fax forms to 208-344-7430 to the attention of the Claims Department or mail them to:
8050 W Rifleman St., Ste 100
Boise, ID 83704
For questions, please contact the Claims Department at 800-486-4372 or 208-947-1290.
Claims submitted with insufficient information will be returned and may be re-submitted after they have been
corrected. All clean claims will be processed within 30 days.
1. Provider Information Update Form
Use this form to add or remove addresses/locations, update office operations, upload a new W-9, change specialties, and request to transfer clients. Provider Information Update Form
2. Automatic Deposit Form
Use this form to request automatic deposits into your bank account. Automatic Deposit Form
Use this form to submit or update your W9. W9 Fillable Form
September 2018 Provider Communication
BPA Health Provider Manual
You will also want to review the EAP Provider Manual Supplement.
EAP/BH Provider Resources.
EAP/BH Provider Archive.
EAP Provider Manual Supplement