5 Tips for Leaders to Support Employees

BPA Health | Boise, ID | April 3rd, 2025

As organizations continue to navigate a rapidly changing world, mental health challenges in the workplace are becoming more prevalent. Employees are dealing with stress, anxiety, burnout, and other mental health issues that impact both their professional and personal lives. For business leaders, the challenge is clear: How can they support employees through these challenges while ensuring productivity remains high?

The Impact of Mental Health on the Workforce

A study by the World Health Organization (WHO) reveals that depression and anxiety disorders cost the global economy an estimated $1 trillion per year in lost productivity (source). Mental health issues aren’t just personal—they are organizational. When employees struggle with their mental health, it can manifest in poor performance, higher absenteeism, and a decrease in overall morale.

1. Create a Mental Health-Friendly Workplace Culture

The foundation of mental health support starts with a culture that prioritizes well-being. Leaders should take proactive steps to reduce the stigma around mental health by openly discussing its importance and normalizing conversations about stress, burnout, and mental health challenges. Companies like Google and Microsoft have created mental health programs that encourage transparency and open dialogue. According to Harvard Business Review, organizations with a culture that encourages mental health conversations see higher levels of employee trust and engagement (source).

2. Offer Mental Health Resources and Support

Ensuring employees have access to mental health resources is paramount. This could include providing employees with access to Employee Assistance Programs (EAPs), mental health days, or subsidized therapy sessions. According to the National Business Group on Health, over 85% of employers offer some form of mental health services through EAPs (source). Having these resources available demonstrates a genuine commitment to supporting employees during difficult times.

3. Lead by Example

Leaders set the tone for the entire organization. If executives and managers prioritize their own mental health and openly engage in self-care practices, employees are more likely to follow suit. A study published in Forbes found that 73% of employees felt more comfortable talking about their mental health when their manager led by example and supported their well-being (source).

4. Provide Flexible Work Arrangements

Flexibility in the workplace is no longer just a perk—it’s a necessity. With many employees juggling work and family responsibilities, especially in the wake of the COVID-19 pandemic, flexibility has become a critical part of mental well-being. Companies that offer remote work options, flexible hours, and wellness programs see higher engagement and retention. Research from Gallup shows that flexible work arrangements are linked to a 43% decrease in stress levels for employees (source).

5. Offer Training for Managers

Managers are often the first line of support for employees facing mental health challenges. Providing training that equips managers with the tools and knowledge to recognize signs of mental distress, approach employees with empathy, and connect them to resources is essential. According to Mind Share Partners, 39% of employees reported that they did not feel supported by their managers when struggling with mental health issues (source).

The BPA Health Difference

BPA Health’s Employee Assistance Program (EAP) goes beyond traditional services by offering personalized support and comprehensive resources. We focus on high-touch, tailored assistance to help employees and their families navigate life’s challenges. Here’s what sets us apart:

• Live Answer Service Navigators: Employees connect with a live person who listens and provides immediate assistance, ensuring their needs are addressed quickly.

• Rapid Access to Care: Within 24 hours, employees are connected to three vetted providers, with follow-ups at 10 and 30 days to ensure full support.

• Comprehensive Support: Our EAP offers resources beyond mental health, including financial, legal, parenting, and eldercare guidance.

• Critical Incident Response: In times of workplace trauma, our expert-led response provides immediate support to help manage the situation.

• Whole-Person Approach: Our services cover all areas of well-being, from virtual therapy to family support, ensuring employees have the resources they need to thrive.

Partnering with BPA Health means employers gain a trusted, proactive mental health solution that boosts productivity, supports well-being, and fosters a positive workplace culture. Contact us today to learn more.

Conclusion:

Leaders have the power to shape the mental health landscape of their organizations. By cultivating a supportive, open, and flexible environment, companies not only enhance employee well-being but also unlock greater productivity and job satisfaction.

Ponder This: How can you, as a leader, foster a culture where mental health is prioritized alongside performance? What can you do today to make your team feel supported in their mental health journey?