Welcome to Your Student and Family Assistance Program (SFAP)
Participating School Districts: Boise, Kimberly, Kuna, Twin Falls, West Ada, and Heritage Charter School (Caldwell)
3 easy steps to access your SFAP services

Call our Service Navigators at 1-800-726-0003 or use our
Online Service Request to set up an authorization to visit your provider.

Locate and schedule with a provider using our
Provider Search

Prior to your first session, call our Service Navigation Specialists at 1-800-726-0003 to confirm your appointment and initiate your benefits.
SFAP Member Resources
Family members, including parents, legal guardians and siblings up to age 26, are eligible for the program regardless of student participation.
Login to access:
- Details about your SFAP
- Work/Life and Legal/Financial benefits
- Free lifestyle tools and resources
- SFAP Program Resources
Search SFAP Providers
Talk To Us
Call BPA Health to access services and learn more about your benefits.
M–Th: 8am–6pm, F: 8am–5pm (MST)
Crisis counselors are available 24/7
Have general questions or inquiries? You may also text us at 208-336-4275. This line is monitored during regular business hours.
833-935-3816
M–Th: 8am–6pm, F: 8am–5pm (MST)
Crisis counselors are available 24/7
Have general questions or inquiries? You may also text us at 208-336-4275. This line is monitored during regular business hours.